Refund policy

Return & Refund Policy

Thank you for shopping with us.

Due to the nature of our Ayurvedic and herbal products, we follow a strict return and refund policy to ensure product safety and hygiene.

1. Returns Eligibility

We accept returns only under the following conditions:

• The product delivered is damaged, defective, or expired

• The wrong product has been delivered

To be eligible for a return:

• You must inform us within 48 hours of delivery

• The product must be unused, unopened, and in its original packaging

• Proof of damage (photos/videos) must be shared

2. Non-Returnable Items

• Opened or used products

• Products returned after 48 hours of delivery

• Products damaged due to misuse

3. Refund Process

• Once your return request is approved, we will initiate a refund within 5–7 business days

• Refund will be credited to your original payment method

• In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI

4. Replacement Policy

• In case of damaged or wrong product, we offer free replacement

• Replacement will be processed after verification

5. Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order

• Once shipped, cancellation is not allowed

6. Contact Us

For any return or refund requests, please contact us at:
📧 Email: Hardiaaurved@gmail.com
📞 Phone: +91-9958089640

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Note: We reserve the right to refuse returns that do not meet the above conditions.